FAQ’S

About Our Skincare ProductsFrequently Asked Questions
How can I determine which product is right for my skin?

You can take our online skin assessment quiz or contact us for personalized recommendations. Gigi and our team are happy to help you choose products that suit your skin type and needs.

Are your products cruelty-free?

We are committed to offering cruelty-free skincare products that have not been tested on animals. Look for the cruelty-free label in the product description.

Can I return or exchange a product if it doesn’t suit me?

we offer returns or exchanges within 14 days of purchase, provided the product is unopened and in its original packaging. Please refer to our Return Policy for more details.

Do you offer gift cards or gift sets?

Yes, we offer gift cards in various denominations and curated gift sets for special occasions.

Can I book a consultation to discuss my skincare concerns?

Absolutely! You can book a consultation with Gigi or one of our experts through our website. Personalized care is at the heart of what we do.

What payment methods do you accept?

We accept all major credit cards, debit cards, and online payment options such as PayPal.

How can I contact you for more information?

You can reach us through our Contact Us page, by email at [your email], or by phone at [your phone number].

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Healthy skinPosana Aesthetic Center

Posana is an esthetics care and high-end services center that offers you a personalized service focused on each person’s individual needs. En plus d’être polyvalent, he welcomes you in a familial and warm atmosphere.

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